Resume

I'm a Venezuelan/Brazilian DevOps engineer and Linux evangelist, constantly striving to learn and improve my skills in Python, Kubernetes, CI/CD, and cloud technologies. I have a degree in Systems Engineering, Scrum Master, project management experience and a strong teamwork ethic.

Sumary

Ing. Kyska Harrington

I am an education enthusiast, I believe that the road to success is part of sacrifices and preparation, I am currently preparing my certification in AI..

  • Uberlândia,Minas Gerais, BR
  • kyska.nataly@hotmail.com

Education

Postgraduate in Cloud Computing

2024 - 2025

Faculvale, Brazil (In Progress)

A postgraduate program in cloud computing provides in-depth knowledge and skills in designing, managing, and optimizing cloud-based solutions for businesses and organizations.

Systems Engineering

2017

UNEXPO, Venezuela

The systems engineer deals with the design, programming, implementation, and maintenance of systems. It incorporates modern methods and techniques to optimize economic performance.

DevOps Carrer

2023

Ubuntu Academy, Online

The course covers 8 modules, DevOps, concepts, Kubernetes, CI/CD pipelines, Cloud COmputing / AWS / AZURE, Monitoring, Infrastructure as code, Agile Teams, Job Exit.

Professional Experience

Network Support Specialist (NOC)

02/2022 - 10/2024

EdgeUno, Uberlândia, MG

  • Continuously monitored network performance, identifying connectivity issues, latency, and other key performance indicators (KPIs).
  • Ensured optimal network performance by addressing and resolving potential bottlenecks proactively.

CRM System Implementation Specialist

05/2020 - 10/2020

Unicesumar, Medianeira, PR

  • Implemented a CRM system for the franchise owner to streamline operations across multiple locations.
  • Evaluated customer service performance and introduced measures to improve customer satisfaction.

Income Assurance Consultant

11/2017 - 10/2019

Cantv, Caracas, VE

  • Audited system-level platforms and business processes across the revenue cycle to identify incidents or vulnerabilities.
  • Ensured service quality by identifying and rectifying discrepancies, including potential fraud risks.
  • Performed reconciliations and functional tests of processes for platforms such as VOICE, DATA, SMS, CRM, HLR, and Triple AAA.
  • Led the development of a system to optimize daily operations, serving as Scrum Master for the project.

Information Security Specialist (SOC)

06/2008 - 10/2017

CANTV, Caracas, VE

  • Monitored security consoles to detect abnormal traffic across CANTV, Movilnet, and Caveguías networks.
  • Analyzed general alerts using Snort and IDS signatures.
  • Verified and authenticated VPN users, ensuring proper usage.
  • Utilized tools such as Putty, Mouse, NetworkMiner, Xplico, and Nmap for IP and MAC address analysis.
  • Conducted web monitoring and investigated security incidents, including web attacks, viruses, and MAC cloning.
  • Developed and documented security procedures for improved operational efficiency.